Terms of Use

Effective Date: 16/03/2025
Last Updated: 16/03/2025

Welcome to HitHub.co.uk (“Website”), operated by HitHub (“we,” “our,” or “us”). By accessing or using this Website, you agree to comply with these Terms of Use. If you do not agree with these terms, please do not use our services.

1. Acceptance of Terms

By using our Website, you confirm that you:
✔ Are at least 18 years old (or have parental/guardian permission if under 18)
✔ Agree to comply with these Terms
✔ Will not use the Website for any unlawful purpose

We may update these Terms at any time. Continued use of the Website constitutes acceptance of any revisions.

2. Accounts & User Responsibilities

  • You may need to create an account to place orders or list items for sale.

  • You are responsible for keeping your account details secure.

  • All activity under your account is your responsibility.

  • We reserve the right to suspend or terminate accounts that violate these Terms.

3. Purchases & Payments

  • All prices are in GBP (£) and include applicable taxes unless stated otherwise.

  • Payments are securely processed via Stripe.

  • Orders become binding once payment is confirmed.

  • We reserve the right to cancel orders in cases of suspected fraud, stock errors, or pricing issues.

Refunds & Returns

  • Our refunds and returns are handled according to our Returns Policy.

  • Digital or downloadable products are non-refundable.

4. Selling on HitHub

If you are listing graded Pokémon cards or 3D-printed items:

  • Listings must be accurate, truthful, and comply with applicable laws.

  • Sellers are responsible for fulfilling orders and offering customer support.

  • We may remove listings that violate our policies or legal standards.

  • HitHub is not responsible for disputes between buyers and third-party sellers.

5. Prohibited Activities

You may not use the Website to:

🚫 Engage in illegal, fraudulent, or misleading conduct
🚫 Infringe on any copyright, trademark, or intellectual property rights
🚫 Distribute spam, viruses, or harmful software
🚫 Attempt to disrupt, hack, or interfere with the Website’s security

Violation of these rules may lead to account suspension and legal action.

6. Intellectual Property

All content on HitHub.co.uk (logos, images, text, trademarks) is either owned by HitHub or licensed for use.
You may not copy, modify, or redistribute our content without written permission.
Unauthorized use of the HitHub brand is strictly prohibited.

7. Disclaimers & Limitation of Liability

  • The Website is provided “as is” with no warranties, express or implied.

  • We do not guarantee uninterrupted access or error-free operation.

  • HitHub is not liable for any losses arising from:

    • Website errors or delays

    • Loss of data or unauthorized account access

    • Transactions involving third-party sellers

Our maximum liability, if any, will not exceed the total amount paid by you for products or services.

8. Third-Party Links & Services

We may link to third-party services (e.g., eBay, Stripe). These sites are governed by their own terms and policies, which we do not control and are not responsible for.

9. Termination of Use

We may suspend or terminate your access to the Website if:

  • You violate these Terms

  • We detect fraudulent or abusive behavior

  • It is required by law or for business purposes

You may close your account at any time by contacting us.

10. Governing Law & Dispute Resolution

These Terms are governed by UK law. Disputes will be resolved through:

1️⃣ Informal negotiation whenever possible
2️⃣ Mediation or arbitration if needed
3️⃣ Legal action in UK courts as a final step

11. Contact Us

If you have any questions about these Terms:

📧 Email: support@hithub.co.uk
📍 Address: Hemel Hempstead, UK